!!$1,250 SIGN ON BONUS AVAILABLE FOR NEW EMPLOYEES!!

Starting Pay: $15.66 to $18.40 DOE

Part time, benefited position working 48 hours per two week pay period. Days of work are Monday - Friday and every other weekend with variable hours.Holiday work as needed.  

Schedules patients for appropriate department treatment sessions. Arranges for the efficient and orderly admission of inpatients as well as registering all outpatients.  Ensures that accurate patient information and any obtainable payments are collected and that patients are aware of pertinent hospital policies and procedures. This position works Monday through Friday and every other weekend.

• Greets patients and guests upon entering the hospital or assigned department, ascertain needs, and directs appropriately.
• Interviews patients, gathering information, including but not limited to; demographic data, insurance information, and obtains appropriate signatures.
• Interacts with patients of all age groups (infants, pediatrics, adolescents, adults, and geriatrics) while performing duties.
• Discusses payment arrangements with patients, receives payments and prepares receipts.
• Escorts patients and their families to their rooms or outpatient department.
• Inputs patient information into computer and, upon completion, distributes forms to appropriate personnel.
• Answers and screens calls in a prompt, pleasant, and efficient manner takes messages and communicates messages to the appropriate person in assigned area.
• Overhead pages code calls as by procedure and policy of JRMC.
• Prepares and organizes the daily appointment/treatment schedule for assigned department clerk is supporting.
• Conducts reminder/preservice calls for service area supporting.
• Quick register or Pre-registers patients for all appropriate hospital departments, gathering information for the admission process, and giving instructions and other pertinent information to the patient.
• Make customer services calls to all scheduled patients, reminding patients of scheduled appointments and giving instruction and other pertinent information (especially estimated upfront pricing) to the patient.
• Works closely with Patient Access Specialist of service area to assist in inquires about preauthorization.
• Responds appropriately to emergency situations i.e fire alerts, stat calls, etc.
• Completes the scanning of documents to accounts.
• Verifies patient insurance information with insurance companies to determine eligibility, type of coverage, and primary payer.
• All clerk roles are required to know emergency room registration processes.
• Assist Financial Counselor in determining co-pay, coinsurance deductibles.
• Performs other related duties as assigned or requested.

High school level of knowledge preferred.  Must be able to follow oral or written orders.  Good written and verbal communication skills are needed. Position is required to attend Crisis Prevention Intervention (CPI) training in the appropriate timeframe according to department orientation checklist.

One year clerical experience required.

Punctual and regular attendance is an essential responsibility of each employee at JRMC. Employees are expected to report to work as scheduled, on time and prepared to start working. Employees are also expected to remain at work for their entire work schedule.